Adding Advisor Portal Employees
This article will walk you through how to add Employees to their respective Advisor Portal in just a few steps.
Log on to the Admin Portal
- The link to access your Admin portal will be unique to your Firm
Select the "Advisors" tab
- Select the “Advisors” tab . Once you are there, select “Add New Advisor”
Add Employee Details
- First, enter the appropriate Firm the employee should be added to
- If the firm is not available, you’ll need to submit a Freshdesk ticket to have it added
- Second, enter the employee’s first name, last name, & email address
- Third, select the role as “Admin”
Add Rep Codes
- Once the employee has been created, select the firm as shown below that the employee was added to
- Next, select the employee that was just added
- Once you’ve selected the employee, you will be able to edit their profile
- You’ll select “+ New Field” and under “Type to search properties,” you’ll type in Advisor Rep Code; select the dropdown when it appears
- In the “Type Value” field, you’ll then add in the rep codes this employee will have access to
- All rep codes must be formatted as an array. Example:
- Employee with access to multiple rep codes 123, ABC, 456 → [“123”, “ABC”, “456”]
- Employee with access to a single rep code 123 → [“123”]
Edit/Modify Rep Codes
- You can modify the rep codes for an employee by selecting “edit” under their profile
Employee Access
- Employees will then login using the link they received in their email
- The login will direct them to their domain where they will have access to workflows and Investor information based on the rep codes associated to them