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Resending Forms

At Mako, you can request that signatories fix details in their forms by resending them. You can resend an in-flight form or a completed one.

To resend an in-flight form:

  • Log in to your Mako Admin Portal and select the Responses tab in the sidebar.
  • Click on the Organization name (e.g., “Example Investment Manager”) for a given client in the table to see the form status.
  • Possible statuses are Sent, Queued or Signed.
  • Click on the Resend icon, fill in the email addresses and personalized messages for each signatory and click Send.

All signatories will be notified by email that those details in their forms need to be updated.

Note: When resending links, any existing links that are already out for signatures will be invalidated.