Using Mako’s custom document upload feature, Advisors can upload additional forms to an in-flight workflow to be sent to an investor as part of their Mako document package
Contents
About
Adding a custom document to an in-flight workflow
Removing custom documents from workflows
Date format settings
Adding a custom document to an in-flight workflow
Uploading Files
Navigate to the response that you want to add a document to and begin uploading custom documents by either:
Selecting “Upload Custom Document”
Or, If you are the active signatory, select “Add Custom Forms” from the top right
Drag and drop one or multiple documents into the file upload section some text
All files must be PDFs
Once you have uploaded all the required files, select “Next: Add Signature Fields”
Adding signature and date fields
Select the first signatory who is required to sign the document from the drop-down list in the right panel
Once you have selected the correct signatory, click and drag the signature field to add it to the document
Once placed on the document, you can drag to move or re-size the signature field or date field as needed
Repeat these steps for any other signature fields needed
There is no limit to the number of signature fields or the number of signatories who can sign one document
After all required signature fields have been added, Click “Next: Edit Visibility”
Modifying the visibility of the document(s)
If the uploaded documents should not be visible to all signatories, you can use the toggles on the right-hand side to hide the documents from specific signatories
If a signatory has a signature field assigned to them on one or more of the documents, it must be visible to them. These signatories will have a lock beside them, indicating that the visibility cannot be modified
When a toggle is turned off on a signatory, they will not see the custom documents when reviewing the rest of their document package
Submitting Documents
When the documents are ready to be added to the workflow, click “Review and Submit” to continue
After you confirm that the documents are ready to be sent, the documents will be added to the workflow and will appear in the documents table
Removing a custom document to an in-flight workflow
If the documents are no longer needed in the workflow you can click the menu button on the side of the document you wish to remove and click “Delete document”
This will remove it from the workflow and the documents table
If any signatories have already signed the document prior to deleting it, the workflow will be resent for them to review the changes made to the final document package
Date format settings
To change the format of signature dates on all Custom Form Uploads in your organization, follow these steps:
Navigate to Settings > Workflow Settings
Select the preferred date format from the Default Date Format dropdown menu
Save Changes
Note: Only owners of an organization can access the Workflow Settings page