Add custom text to documents in a workflow to add additional information or immediately correct workflow errors where information hasn't populated correctly on PDFs
To add text to a document the workflow must be un-signed. If any signatories have signed any of the documents in the workflow, you will need to resend the workflow to before the documents are signed.
This feature is only visible to internal signatories. External signatories may not add text to documents
Note: Custom text that is added to the document will note chance any data that was entered in the workflow and will not be stored on the investors profile
After text has been added to a document, subsequent roles will see a highlight on the text for easy review
Each time a document is edited, an edit item will appear in the activity log on the response.
Investors and other external signatories reviewing documents will see the custom text that has been added without any highlighting or other indication that it was manually added.
Cusotm text can only be removed by internal signatories and must be removed before any of the documents in the workflow have been signed. If any document has been signed the workflow will need to be resend to before the first signing role to modify or remove custom text.
Note: Resending workflows and editing receiver emails on workflows will not remove custom text. The only way to remove custom text is the step listed above.