Resetting User Passwords

Administrative platform users have permission to reset employee passwords through the Admin Portal. Additionally, users can change their own passwords if needed by selecting “Forgot Password”.

To reset a user’s password:

Select the Organization tab from the left-hand sidebar and then click on Employees.‍

Click on the corresponding RESET button in the Reset Password column.

The user’s password will now be randomized. They will receive an email requesting them to create a new password.