Resources for Wealth Managers

Learn more about the strategic advantages of integrating your CRM with your digital onboarding. This article also contains a detailed implementation plan that will guide you through maximizing these benefits, driving efficiency, and boosting revenue.

In this detailed video walkthrough, learn how to launch a workflow using the Mako Fintech platform.

In this video showcase, learn more about Mako Fintech's reporting features.

This article provides an overview of the evolution of automation in subscription agreement processing, highlighting the benefits of digital onboarding. It discusses how automated processes streamline onboarding for both closed funds, such as venture capital and private equity, and open-ended funds, like REITs and hedge funds

In this detailed video walkthrough, learn more about the main features of the Mako Fintech Platform.

In this video showcase, learn more about Mako Fintech's notifications and workflow management features.

In this video showcase, learn more about Mako Fintech's investor type and householding features.

In this detailed video showcase, learn more about Mako Fintech's automated workflow feature.

A helpful guide demystifying the FINTRAC guidelines for identity verification written in simplified language.

In this detailed video showcase, learn about Mako Fintech's robust roles and permissions feature.

In this detailed video showcase, learn more about Mako Fintech's investor profile tab.

This article provides a detailed overview of the implementation process of digital onboarding software, what you should look out for, and a step-by-step guide to give you an idea of the various stages of this business transformation.

The wealth management industry is evolving, with digital onboarding solutions becoming a pivotal aspect of how firms manage new account openings. This article delves into the return on investment (ROI) for digital onboarding systems, specifically focusing on the benefits and revenue-driving potential associated with adopting such technologies.

Customer Success is a pivotal department within businesses, focused on ensuring customers achieve their desired outcomes through software utilization. This multifaceted approach encompasses various stages, including onboarding, education, ongoing support, account management, and proactive guidance on future product utilization. In this article, discover Mako's way to ensure customers get the most from our software.

KYC (Know Your Customer) automation introduces a transformative approach to the essential yet traditionally cumbersome process of verifying client identities within the wealth management industry. This technological advancement targets the heart of KYC's historic challenges—its time-consuming nature, high labour costs, and the inefficiencies of manual data verification. By automating critical steps such as data gathering, form filling, and regulatory compliance checks, KYC automation presents a paradigm shift that promises not just enhanced operational efficiency but also a significant reduction in the risk of regulatory penalties through improved data accuracy and quality.

Unravel the nuances between KYC (Know Your Customer) and AML (Anti-Money Laundering) practices in the financial sector. Discover how these critical compliance measures work together to prevent financial crimes, yet serve distinct purposes in safeguarding the integrity of financial transactions.

Explore the intersection of cybersecurity and digital onboarding in finance, focusing on safeguarding wealth data amid evolving digital threats

The advent of software as a service (Saas) and evolutions in working practices has created a wave of innovative Fintech companies ready to bring new blood to the financial sector. However, user experience is too often overlooked, making these solutions hard to use. This article is derived from an interview with Mako’s Product Manager and Designer, Heather Mazzonna, where she talked about the pain points of the wealth management field, how she built a better onboarding experience, a strong user interface and gave a few pointers on where the platform is headed. 

This comprehensive guide will help you navigate the process of selecting and building a strong technology stack for your wealth management office.

This article aims to demystify KYC, exploring its origins, relevance, components, and why it is indispensable in today's regulatory climate.

This year, Mako is proud to announce its attendance as a Bronze-level sponsor. We are eager to meet the expected 300 professionals in attendance to discuss the future of online onboarding in the wealth industry. These include portfolio managers, brokerage representatives, investment fund executives, and other key stakeholders in the wealth management sector. 

Learn how Bold Wealth used Mako Fintech to switch custodians in 4 short weeks.

Client onboarding is an area of focus for advisors who are thinking about going digital. Often because this is typically an onerous task, but also the first interaction with a new client. Automating this first impression can make things smoother for the investor.

There are many benefits when firms and advisors provide client-centric services to retain their long-term customers, from recurring revenue to ongoing referrals. In amid of the Great Wealth Transfer and the rise of automated robo-advisors, it is now more crucial than ever to reprioritize and adopt good client service practices to win not just the wallet, but also the hearts and minds of generations to come. 

Closing the gap between conventional financial advisors and robo-advisors will definitely help opting for human advisors a bit more apparent. Technology is rapidly advancing and will continue to do so in the future. It’s now high time for providers to embark on the digitization journey and transform their businesses, all for the better.

The new Canadian Sustainability Standards Board (CSSB) was just announced this week to help combat the use of greenwashing in the ESG investment sector, alongside a coordinated effort worldwide with the International Sustainability Standards Board (ISSB).

Mako was extremely pleased to attend, sponsor and speak at this annual conference that brings all types of wealth managers together to talk about tech innovation in the industry. In case you weren’t able to attend, we’ve got you covered. Read on to see the top takeaways from this year’s Wealth Tech Summit.

Despite the amassing research, there are many factors delaying digital transformation, but the bottom line is that outdated operational processes are costing firms a ton of money per client, and preventing them from scaling their business. 

Toronto-based Designed Wealth Management is an independent introducing brokerage firm with $550M in assets under management and a mission to put client experience first. Using Mako, Designed can onboard new investors through their advisors, at the carrying broker level, in a matter of minutes.

Western Pacific Trust Company wanted to transform its account opening processes from manual to digital without compromising client experience. The WPTC team was impressed that the Mako system would allow them to open new accounts digitally and that it could be customized to their unique needs.

In this interview, Sheila Chau shares her story about how she became an expert in wealth technology, thoughts on how the implementation of wealth management software has evolved, and advice for firms who are thinking of going digital.

We surveyed Canadian wealth managers to ask them what their biggest efficiency challenges at work were. Here's what they had to say.

2021 has been another eventful year for Canadian wealth managers. In this post, we’re recapping some of the most shared news stories from across the Canadian wealth sector in the past year.

Mako Fintech has launched a multi-year partnership, sponsoring the AI4Good Lab program. The Lab helps its sponsors address the pipeline issue of increasing diversity on their teams by providing access to their alumni community. Young graduates from across Canada are able to benefit from the ongoing remote employment opportunities that Mako offers.

To date, very few Canadian wealth managers have gone fully digital. Many still employ a hybrid business model which involves using digital solutions for some tasks and manual processes for others. Those failing to embrace digitalization risk losing clients to more tech-savvy competitors.

Did you know that November is Financial Literacy Month in Canada? This year, we’re taking the stage to talk about wealth management in Canada, portfolio diversification, human versus machine investing, and how advisors can build trust with new investors.

Jayson Horner, President, CEO, and Co-Founder of The CanDeal Group, shares his insights on leading technological transformation in a critically important industry, Canada’s position in the global marketplace, and staying motivated from one challenge to the next.

You asked, we answered! Here are the questions from our webinar panel discussion hosted by Advisor’s Edge.

A new SRO was formed this week, merging IIROC and the MFDA. Evolving regulatory conditions across the financial services industry create challenges for Canada’s wealth managers, especially those in the process of navigating digital transformation.

Check out our selection of 2022 research reports created to help advisors make sense of market trends that are anything but status quo this year.

In this interview with Glenn Goucher, former President of the Canadian Derivatives Clearing Corporation, he shares his insights on technological innovation in the Canadian finance sector, how he helped Canada’s financial system during the COVID crisis, and his advice for new grads.

Learn about the custom automation configured for this portfolio management firm, and how it led to more centralized operations, increased visibility for compliance, meaningful time savings and more.

In case you didn't get a chance to attend this year's Canadian Fintech Summit, we’ve rounded up the top insights right here. Read on to learn what speakers had to say about digital banks, diversifying finance, regulating cryptocurrencies and more.

Canada hasn't been keeping up with global digital innovations trends in wealth management. Read the whole story from our President here.

Did you know Mako began as a compliant, online transfer agency platform? Today we have morphed into automation architecture that can be configured for almost anyone working in wealth management. Check out our full brand story here.